Refund Policy

Refund Policy: GOL365 LLC has a refund policy based on the potential of Injury. In the event of a player cancellation request, all orders are subject to a $30 admin and processing fee per player. The fee is accessed to cover the cost of player insurance liability for the program for each participant. Once a cancellation has been processed due to injury, the fee will be deducted from the initial registration fee paid and a credit for the remainder balance will be issued to your account for a future use. Please note credits DO NOT EXPIRE. After the cancellation is processed, an email will be sent to the email address on file providing you with the instructions on how to redeem. 

Refund requests for injury or illnesses will require documentation and is at the discretion of the GOL365 LLC. GOL 365 LLC reserves the right to merge groups or cancel any group based upon low enrollment and or conditions beyond our control. In the event of GOL365 LLC having to cancel a program due to low enrollment  (this does not include the merger of programs), the participant registered would be eligible for the following options, a credit on file that does not expire to be used for another season or program, ie: spring, fall, winter, clinics, private training. 

Also, if registration was paid via a credit on file & the season is cancelled due to Covid, the credit goes back on acct. If the credit used required additional funds to be paid via Credit Card only the additional funds paid will be refunded back to the CC on file. For example, parent had a credit on file for $120 and the new registration fee was $140 which required a $20 cc payment. The original credit of $120 goes back on account and the additional $20 is refunded back to cc on file. CREDITS ON ACCOUNTS DO NOT EXPIRE.

Lastly, if GOL365 is forced to postpone a season already in session due to COVID or other circumstances beyond our control all accounts will be prorated for the remainder of the weeks left and accounts will receive a credit on file for future use that do not expire. Please send all cancellation or transfer requests to hello@scoregols.com 

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